Terms and conditions

These terms and conditions apply to the use of this website at http://shop.lostateminor.com/. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

The http://shop.lostateminor.com/ website is operated by: Conversant Media, a company registered in Australia, whose registered address is:
PO Box 225 The Junction NSW 2291 Australia
Our company ABN is 66 125 644 448

Our contact details are as follows:
PO Box 225
The Junction
NSW 2291
General Store Email: alisonshepard@lostateminor.com

1. Introduction

1.1 You will be able to access all areas of this website without registering your details with us.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. Ordering From Us

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order: (a) where goods are not available; (b) where we cannot obtain authorization for your payment; © if there has been a pricing or product description error; or (d) if you do not meet any eligibility criteria set out in our terms and conditions.

3. Pricing

3.1 All prices are in US dollars and include taxes (where applicable) at the current rates.

3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3 Our prices are reviewed periodically.

4. Cancellation and Returns Policy

4.1 If you wish to cancel your order:
(a) you can notify us by email to alisonshepard@lostateminor.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason at any time within 7 days (14 days for international purchases) of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. There are exceptions with certain retailers whose items we sell through the store. For clarification on which items permit a refund, and which don’t email: alisonshepard@lostateminor.com. Retailers that don’t allow a full refund do allow an exchange of goods.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as the case may be.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstance: in the event that the product has been used. The provisions of this clause 4.4 do not affect your statutory rights.